My mistake was using an older version of Paragon to create recovery media that was not compatible with the newer Dell UEFI bios. I don't want to get into a Mac vs PC, Macrium Reflect vs Paragon, Ford vs Chevy debate as whatever works for you is always the best choice. I've been using Paragon for years (after dumping Acronis) and have even paid for many versions as I like to support companies that make good software. The Onsite 24 x 7 x 365, 4 hour response engineer contract costs $248,000 a year.
The enterprise support people will provide an onsite dell engineer to help with this but mere mortals don't have that kind of money. That information is usually the one that stops people dead in their tracks. Many PE boot media will not SEE any drives to use without the PE F6 mass storage drivers pointed to or integrated into the PE image. I prefer 7zip but there are other options for this as well. You must extract the drivers from the cab file to use them. I have also use Macrium reflect free 7 but that's windows only.īeen using ADK all along and it works fine. I use the Paragon Product because its free AND it works for MAC or PC.ĭownload Paragon Backup & Recovery Community Edition 64bitĭownload Paragon Backup & Recovery Community Edition 32bit. Otherwise we'll set up a ZOOM session with a webcam on his laptop to check the various BIOS options as well as the F12 menu options. The one-time boot menu displays the devices that you can boot from"ĭoes anyone know of other BIOS settings that need to be changed? "Bring up the one-time boot menu by pressing F12 key. Having read the System Setup section of the XPS 8940 manual I was expecting to see the USB stick listed on the F12 boot options. Press F12 at bootup and check to see if the USB stick is listed.Ĭlick on it to boot into the Windows PE recovery to restore a backup. Save the settings and restart the computer Goto: System Configuration -> USB Configuration -> Enable Boot Support = Enable Here's what I thought would work, but did not: But I'm not sure what the BIOS settings should be on his XPS 8940, and he's 700km away. Every BIOS is somewhat different and I know how to do this with all the computers I own.
I'm helping someone remotely to learn to back up their XPS 8940 system using Paragon backup and then how to restore the backup, if ever needed, by booting Windows PE from a USB stick for recovery.
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